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Patient Appointment Reminders

General Discussion

Last Post by lkeith 6 years ago

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BGA

(@bga)

Posts: 51

Estimable Member

Topic starter

What company is everyone using for patient appointment reminders and recall reminders? Does anyone use Relatient or Televox?

Thanks!

Posted : August 24, 2018 1:31 am

jennifertyson

(@jennifertyson)

Posts: 26

Eminent Member

We switched from televox to relatient 15 months ago and are happy with our decision. Feel free to email me directly if you have any questions. [email protected]

Posted : August 24, 2018 2:09 am

simplifimed

(@simplifimed)

Posts: 13

Active Member

If you are looking at just the appointment reminders, there are plenty of vendors to choose from. However, if you are looking to go deeper than that- a fully automated bi-directional system for
1. Patient recall
2. No-show follow up
3. Pre/post procedure follow up

Please checkout this 1-minute video: https://youtu.be/955AHTbhzf4

Let me know if you would like to learn more at success@simplifimed.com or by responding to this note.

Posted : August 25, 2018 12:01 pm

lkeith

(@lkeith)

Posts: 457

Honorable Member

We switched from televox to Vital Interactions over 2 years ago and have been pleased.

http://vitalinteraction.com/

We also use Phreesia and their system will send a Pre-Reg email to the patient a couple of days before their appointment (if the patient has an email loaded in Registration). Our patients are really pleased with that feature.

https://www.phreesia.com/

Linda

Posted : August 27, 2018 4:37 am

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