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Patient Experience Survey

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Last Post by rlebrun 10 years ago

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rlebrun

(@rlebrun)

Posts: 12

Active Member

Topic starter

Our practice is enrolled in a state initiative to collect and publicly report patient experience survey data using the CG-CAHPS PCMH instrument. Of the three participating survey vendors, none can accept patient demographic data in HL7 format. We are a private practice and do not have an interface available to manipulate the data. Has anyone else encountered this or come up with a solution? Thanks!

Posted : December 2, 2014 5:45 am

JonesJD

(@jonesjd)

Posts: 48

Trusted Member

We contracted with Press Ganey to administer the CG-CAHPS survey for us. We use Qvera to pull the info out of CPS and then FTP it to them. I know you said you do not have an interface available, but you could use SQL to query the data, export it, and then transfer it to an FTP (or right a batch file to do all this for you). I would think the vendors you are talking to could help you with this. Is that not the case???

Posted : December 9, 2014 12:58 pm

rlebrun

(@rlebrun)

Posts: 12

Active Member

Topic starter

Thanks so much for the info. We actually have EMR 9.8 and CPS 12 for our PM and only CPS is on SQL. As far as I know the demographics, provider and visit date is all they would need so that might work to send it from CPS. I will share this with the vendors and see what they say, fingers crossed. Of the three I contacted, none had any suggestions on how we might work this out.

Thanks again!

Posted : December 10, 2014 9:06 am

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