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Provider is receiving these errors when trying to print. Anyone have any ideas on what is causing this? We are on EMR 9.8.11 and it is a local install
Internal TER font error detected in file Ter_fmt.c at line 1888
(numerous of these come up and you have to keep clicking ok through all of them and then start getting these other errors)
Error Initializing the printer- OpenCurPrinter
Unable to start the Print Job - TerPoint
Posted : March 1, 2016 10:20 am
If this is a new printer I would try a universal driver or different one
Posted : March 1, 2016 10:44 am
We had a similar error years ago. It was corrected by updating/changing the printer driver.
-James
Posted : March 1, 2016 11:09 am
I know this is ancient, but just in case it can help someone: check the "Print Processor" in your printer setup. For best results, use "WinPrint" and "RAW." Make the change on your print server and re-map the printer on the endpoints. You *might* need to recreate any Citrix user profiles that might have used the printer before the changes to the Print Processor. That has helped us.
Posted : March 2, 2016 6:58 am
