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When logging into qvera we have a message about installing build #5905. We haven't seen a message before about a build. Does anyone have any info on this? Thanks.
Posted : January 22, 2016 6:03 am
I've seen these a few times since we started using QIE. Qvera periodically sends out updates; our system is set to automatically install them on Saturdays (I think this auto-update is the default setting). So you should be able to just wait and the system should update itself. I usually just go ahead and install them if I happen to catch them before the auto-update, because as far as I know there is no way to test this out, just load and go, which is why the auto-update is the norm.
If you want to go ahead and update instead of waiting until Saturday, you can go to System Administration menu on the left-hand side in QIE, click on the System Configuration. In the window under the "QIE Update Status" you can click on the "Check Now" button if it is not already downloaded. After it finishes checking, the new update should appear in the "Available" column and the "Download Now" button should be available to click. After you download the update, it should appear in the "Downloaded" column and you should be able to click on the Install Now.
The channels in QIE will shut down for about 10 minutes, give or take, while the install is occurring, but when it is done the channels should all start back up and pick up where they left off. So if you have anything that goes through QIE that can wait that 10 minutes time span during the normal business day you may want to wait for after hours or just let it go through its auto-update process on Saturday.
Posted : January 22, 2016 6:52 am
Topic starter
Great info. I checked and ours is scheduled on saturdays also. Thanks for the help
Posted : January 22, 2016 7:15 am
