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Does anyone else have issues with the Reason box on Referrals? We only started doing referrals in orders since our 9.8 upgrade in July. Our users have a difficult time with the Referral Process for reasons listed below. I don't know if other sites have figured out a work-around yet or not. If so, please share. If you have not yet opened a ticket with GE below is the current SR that is in line to be looked at.
Issue: Reason on Referral Orders is a pain and needs fixed ASAP it is really cramping our style. There are several problems with it:
1) It is required but not really. Meaning that if you don't put something in it you can't make any changes to that order once it is signed.
2) It can't be set up as a default at the setting level.
3) Can't use Quick Text
The work on the ‘Reason for Referral’ is being done under SPR 59270. ASSOC PHYSICIANS & SURGEONS CLINIC LLC is already attached to that SPR under SR 1-525298573. I went ahead and added y’all again with this SR hoping that the more clients attached to the SPR might give it more weight as engineering determines the fix.
Posted : November 19, 2014 2:33 am
