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Referral Workflow Using ACM in Centricity 9.8

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Last Post by Ty 9 years ago

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dorotheatrusty

(@dorotheatrusty)

Posts: 148

Reputable Member

Topic starter

Does anyone have a workflow they already designed for end users using ACM for TOC in Centricity 9.8? I'm running out of time or should I say I ran out of time and need a little help.

Thank you!

Posted : December 8, 2015 10:40 am

rwilliams

(@rwilliams)

Posts: 454

Honorable Member

I would be interested in this as well. We own the provider module for ACM but the workflow does not work for our organization until they make some changes at surescripts/ge. We have a manual process/workflow in place right now to handle referral TOC.

Posted : December 8, 2015 10:43 am

dorotheatrusty

(@dorotheatrusty)

Posts: 148

Reputable Member

Topic starter

Are you using Centricity 9.8. Currently with out ACM we are doing referrals manually from the orders module in the EMR. Just trying to figure out how to change up the workflow and thought someone already has this in place.

Posted : December 8, 2015 10:57 am

Ty

(@thaulk)

Posts: 131

Estimable Member

We have a Referral Department and they are handling our manual process. The end user places the order which is routed to the referral department , they then finish the whole cumbersome process of changing order to in process and generate TOC and then send the TOC to the outside provider. We have our own outside direct email we send to so we show the direct email exchange because none of our referring providers seem to have a direct email or are willing to give us a generic email. Everyone wants faxed documents which we provide via our rightfax system.
We wont know how we are doing until this great SP11 and CQR reset which is scheduled for the 18th. Nothing like going down to the very last minute.

Posted : December 9, 2015 6:27 am

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