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Referrals help request

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Last Post by bgodowski 10 years ago

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bgodowski

(@bgodowski)

Posts: 3

Active Member

Topic starter

I'm new to this forum, so I apologize in advance if this is a repeated topic. Presently, our organization uses CPS 12 and MediCom to complete our Referrals process. Our staff creates the order / referral in CPS12, but the actual form is stored / generated and populated in Medicom. Additionally, Medicom is responsible to place a digital image of the referring provider's signature to the form. For several reasons, we would like to omit Medicom from our practice, and handle our entire referrals process within CPS12. We have determined that we can reproduce referral and pre-auth forms within Crystal and access them via CPS12, we may also be able to bring in signatures. We have not found a way to add a "Note" field to include with a Specialists / facility profile, to be able to identify exclusions of that practice etc. Has anyone else successfully absorbed the entire Referrals process within CPS12? I could really use some guidance.

Posted : April 23, 2015 11:21 am

aaltotsky

(@aaltotsky)

Posts: 129

Estimable Member

Where are you trying to add Note field: in report, database or form?

May be print screen and more clarifications will get you the answer.

Also take a look on ORD_COMMENTS and ORD_DESCRIPTION.

Posted : April 23, 2015 1:48 pm

bgodowski

(@bgodowski)

Posts: 3

Active Member

Topic starter

Thank you for your direction, I appreciate it. I'll also go view ORD_COMMENTS and ORD_DESCRIPTION, as you've recommended. This screenshot shows the New Professional Contact entry, where I'd like to research adding a Note field, which would affect the database of specialists / facilities. This research is at the request of our Referrals Department, I need to be able to store specific information applicable to specific specialists/ facilities (example: what insurances are not accepted). I do have a Plan B if this is not possible, but it would add an inefficient workflow to a process I'd rather streamline. Thanks again for the help.

Posted : April 24, 2015 5:50 am

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