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Topic starter
Has anyone seen an issue where a user takes a photo of the patient, uploads the photo, and finds that the photo from the previous person is placed in that person's chart instead of the photo they just took?
Info from support is to clear the ie cookies. This worked for a while but no longer resolving.
Any insight?
Posted : May 7, 2015 10:01 am
I believe this is a known bug, i am not sure if this has been fixed in 12 sp8 or not. I know we brought it up at CHUG/Centricity Live and they were going to check on it.
Posted : May 8, 2015 4:20 am
Topic starter
Are there any worarounds for this issue.
Posted : May 11, 2015 3:16 am
from my understanding, logging off all the way and then back in will fix it. I have noticed though, that this only happens to our clients that are on Thin Client / Remote Systems and not those on Fat Clients.
Posted : May 11, 2015 4:33 am