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Schedule look back

General Discussion

Last Post by jessicaw 8 years ago

8 Posts

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Sharper2

(@sharper2)

Posts: 2

New Member

Topic starter

Does anyone know how to set the schedule to look back for a year? Our system is set up to only look back for a period of 1 month then the schedule erases. This is very frustrating not only for the billers but also for our nurses. HELP PLEASE!

Posted : May 3, 2017 8:13 am

lrcarver68

(@lrcarver68)

Posts: 14

Active Member

Even if you switch to the list view? Our daily view disappears after 30 days but not the list view.

Posted : May 3, 2017 8:17 am

Sharper2

(@sharper2)

Posts: 2

New Member

Topic starter

We can view the list view but I thought there might be a way to set the schedule to view back longer than 30 days.

Posted : May 3, 2017 8:20 am

lrcarver68

(@lrcarver68)

Posts: 14

Active Member

Sorry I don't know of a way to change that. It would be nice if we could though. Hopefully someone else has a work around.

Posted : May 3, 2017 8:23 am

sborchardt

(@sborchardt)

Posts: 218

Reputable Member

In the schedule to the left of the date are three icons, click on the "list" option. This will allow you to view the appointments for any date.

Posted : May 3, 2017 8:24 am

JBell

(@jbell)

Posts: 285

Honorable Member

Here is what we have used to extend the number of months back we can view the schedule in the schedule view. I have not done this myself but our techs have.

select OtherLong, *
FROM MedLists
WHERE TableName = 'SlotHistoryDays'

begin tran
update MedLists set OtherLong ='365'
where TableName = 'slothistorydays'
--commit tran

Posted : May 3, 2017 8:50 am

angelahunsberger

(@angelahunsberger)

Posts: 290

Reputable Member

the list view icon in scheduling allows you to go back to any past date and see appointments and appointment details.

Posted : May 9, 2017 2:44 am

jessicaw

(@jessicaw)

Posts: 434

Prominent Member

Do you know the specific security setting that allows a user to use the list view? We have a user who needs access to that and it is not real clear to me what setting controls the ability to use list view.

Posted : May 10, 2017 9:09 am

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