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We have had a couple of instances with staff adding a schedule template for a staff and when saved it seems to remove some other staff's templates. Has anyone had this happened?
Posted : September 20, 2016 6:39 am
I have. We usually are able to find the person and train them out of it though. Also If I remember correctly problem with taking away that permission is it takes away other permissions that they need to do their job. So the best course of advise I have is to find the person or persons and work with them so they understand how to change it without changing everyone.
Posted : September 20, 2016 2:47 pm
We have noticed this can happen (I think it's what you're describing) when patients are setting up their schedule preferences. We train them to choose a facility and not a single resource within the facility - which is what seems to erase the schedule.
Posted : September 22, 2016 6:46 am
