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Secure Messaging

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Last Post by joeg1962 9 years ago

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trichards

(@trichards)

Posts: 58

Trusted Member

Topic starter

I am attempting to use Chart Reports to do an Inquiry, then use the Inquiry results to send a reminder to our patients that are registered on our patient portal for secure messaging. When I click on the Select Activity dropdown and choose Send Reminder, I then choose the letter I want to send but the only option in the Send Reminders using: option is Printed Letter. I do not want to print a letter, I want to send a secure message. How can I add the option to use secure messaging? Seems like there should be an easy way to do this, and I am just overlooking it. Please help!
Thank you.

Posted : December 21, 2015 11:19 am

cecild

(@cecild)

Posts: 314

Reputable Member

Great question and suggestion. I wish we could as well. Currently that is not an option. Surescripts has a add-on product for this, but the option is not included with Secure Messaging.

Posted : December 21, 2015 12:34 pm

joeg1962

(@joeg1962)

Posts: 843

Noble Member

As far as I know, this is not yet a choice. However, an interesting programming approach would be to study the OBS codes (etc) for a Portal Message, and embed that MEL programming into the GE Letter - and see if printing a letter would also set any OBS Codes necessary to mimic a Portal Message.

Long shot, but a thought...

~Joe G

Posted : December 29, 2015 9:18 am

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