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Has anyone seen this error when sending a secure message to a patient? We have seen it a few times off and on, but don't know what causes/fixes it.
An unexpected error has occurred.
Sorry, while servicing your last request, a problem was encountered which prevented this from completing.
The details: Reason: Error code: True, Error reason: org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [com.gehcit.cp.security.pdo.UserPDO#1466347360001240]
If this occurred after you refreshed a page (F5), please note that page/browser refreshes can often cause such problems and should be avoided.
You can use the following support link to report this problem or request technical support:
Thanks.
Posted : January 7, 2015 6:48 am
Just a wild guess, but from this line
[com.gehcit.cp.security.pdo.UserPDO#1466347360001240]
I would guess that the message has something to do with a missing/inactive user? I would think that number is a PVID.
Posted : January 26, 2015 7:08 am
