Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

Superbill Question

General Discussion

Last Post by Tessa 10 years ago

2 Posts

2 Users

0 Reactions

55 Views

RSS

jamesedward

(@jamesedward)

Posts: 257

Reputable Member

Topic starter

For folks entering charges thru EMR, a question on workflows used within the Orders module on in-house procedures (ex: Immunizations, Urine Dips, etc.)...

Do you document a provider's Order 'request' for a service as a separate Order from the 'administration' of that same service?
Do you just place the 'request' in the note as text/flowsheet items?
Do you place it on Admin Hold and have staff complete the same Order.
Do you just yell to the staff?

This applies in those scenarios where a service actually does not get done (ex: sick, crying, left office) by the MA/Nurse.

Posted : August 29, 2014 12:14 am

Tessa

(@tessa)

Posts: 52

Trusted Member

We set our in-house services by MA staff as Service orders, but set to In Process instead of complete upon signing. We set up dummy desktops for those orders (we have 13 clinics, so each clinic has their own) and set it up so a flag is generated to the dummy desktop when that type of order is placed. (However, I think 95% of the time it's communicated by yelling to the staff.)

When the order is placed, the staff completes the service (drug screen, or IM injection) and then completes the order, which sends it to billing. If the patient doesn't have the service (gets sick, cries, runs away when they hear they need a drug screen) they remove the order with an appropriate removal reason.

A caveat: if the orders aren't completed on the same date of service as the visit in which they were created, they create a second ticket in billing. Then your billing staff has to move the charges to the original ticket, void the duplicate, grumble that the clinic doesn't know what they're doing.

Posted : August 29, 2014 3:27 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
1 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0