We are checking to see if anyone is using a text messaging system that interfaces with Centricity. Also where are you documenting consent to receive Texts within Centricity? If you have a product that you love or is easy to maintain, please let me know!
Thanks,
Sirna
Any Centricity users trying to engage patients via Text/SMS should see this video:
SimplifiMed is a Centricity partner and we help you:
1) Proactively engage patients to fill the schedule
2) Reduce no-shows by getting patients to confirm, cancel or reschedule an appointment
3) Follow-up with no-shows
This is a 100% automated system, requiring no manual intervention. Happy patients, happy staff, and happy doctors.
We use Clearwave Mobile which is an add-on to their Kiosk solution and does integrate with Centricity CPS. It does email and text Appointment Reminders and they also developed a tool for texting on demand. We are very happy with the solution and find them to be a very helpful partner with our patient engagement initiatives.
Feel Free to reach out for more information.
Al Faul