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Transition of Care Document: How are you tracking this?

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Last Post by burnsh 9 years ago

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Sirna

(@sirna)

Posts: 384

Honorable Member

Topic starter

We are checking to see how everyone is tracking the TOC documents from CPS 12. Are you tracking this electronically or via a TOC sent on paper (via fax to another office). Have you had success in meeting Meaningful Use for this Measure?

Posted : December 29, 2015 3:45 am

gpincomb

(@gpincomb)

Posts: 278

Reputable Member

We actually paid GE to set up the TOC interface through Qvera, however, our HIE is currently not ready to receive these files yet.

Posted : December 30, 2015 3:57 am

mniska

(@mniska)

Posts: 22

Eminent Member

We are tracking and reporting on this measure using CQR. We have GE's (Kryptiq's/SureScripts) Patient Portal / Secure Messaging installed and sending the TOC documents electronically per GE's recommended workflows that will capture when a TOC has been sent electronically.

Getting direct addresses for the providers we refer to, which is necessary to send TOC's using this workflow, has been a challenge. And the workflow is currently very clunky. We hope to be able to streamline this workflow in 2016.

With that said, all of our providers are going to be able to claim an exclusion for 2015 because they have not referred or transferred more than 100 patients during the 90 day reporting period.

Posted : December 30, 2015 7:28 am

mguest

(@mguest)

Posts: 11

Active Member

We use CQR and like others stated, getting the secure direct address for external providers is more than a challenge. You can call the practice you are referring to but it seems like no one knows what I am talking about. So instead we started requesting their regular emails. When we use a regular email (consent from patient obtained) instead of a direct secure one, we append the HIE/TOC in the chart with a quick text that lets us know it was sent via regular email so that we can later run an audit and find all of these appends then manually include this since CQR won't be able to capture/ingest those. It is very clunky. It is very time consuming for our staff as well.

Posted : December 31, 2015 6:13 am

burnsh

(@burnsh)

Posts: 155

Estimable Member

Thanks for the information/reminder about the exclusion criteria. We have spent hours on the phone with GE about this measure. So many issues...

Posted : January 12, 2016 11:48 am

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