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We have obtained a Windows 8 powered Motion Touch enabled pad computer and have been testing CPS 10.1.3 on it. On the whole the program has been responsive to touch input but we have encountered one problem I have not been able to resolve.
In the Chart Module on the desktop the area where the useres documents for review are listed and also in the patients chart in thhe area where the patients documents are listed the data is grayed out and tapping by touch or using a mouse to click to open one of the documents fails to get any response. Also trying to move down the list by trying to use the slider on the right does not work. As far as I know so far these 2 areas are the only places it occurs. This is true for the user that is testing who is fairly highly privileged and for me who has complete privileges (nothing denied). The problem does not occur on our other desktop fat clients. All computers are hardwired to the network via ethernet cable except for the problematic Motion (brand) tablet.
Has anybody out there seen this problem and resolved it? My suspicion.
Thanks for any help you may have to give.
Warren B. Scott, MD
Family Medicine of Mt. Pleasant, PC
Posted : February 22, 2013 1:12 am
