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Weblook up button dimmed on new patients

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Last Post by ljburnham 10 years ago

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eglopez

(@eglopez)

Posts: 37

Eminent Member

Topic starter

Hello!

Has anyone noticed that on a new patient, if you are using the web look up function, it is dimmed?

The patient doesn't have any problems and once a problem is added, the web look up function works. BUT until then...it's dimmed.
Thanks!

Posted : May 9, 2014 8:25 am

ljburnham

(@ljburnham)

Posts: 331

Reputable Member

eglopez said:

Hello!

Has anyone noticed that on a new patient, if you are using the web look up function, it is dimmed?

The patient doesn't have any problems and once a problem is added, the web look up function works. BUT until then...it's dimmed.
Thanks!

It's working as designed. If there is no value in the field then it wouldn't know what to look for.

Posted : May 19, 2014 6:44 am

eglopez

(@eglopez)

Posts: 37

Eminent Member

Topic starter

great! Nursing has been asking and I didn't have a good answer since in the other versions, they could use the function.

Thanks for your answer.

Posted : May 19, 2014 6:46 am

ljburnham

(@ljburnham)

Posts: 331

Reputable Member

eglopez said:

great! Nursing has been asking and I didn't have a good answer since in the other versions, they could use the function.

Thanks for your answer.

I know, we ran into that also, not sure why they changed that feature.

Posted : May 19, 2014 6:58 am

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