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We are using Welch Allyn vitals integration and we recently had to upgrade to the latest FDA approved software. The upgrade to the software went well but when conducting our testing we receive an error message after we clear the device from the form. The message states Data Writer Application has stopped working. The user only has two choices Check online for a solution or Close the program. This is frustrating as they receive the message everytime they use the machine. We are on windows 2008 R2 and are working with Polaris and Welch Allyn to resolve the issue.
Is anyone else having an issue and on 2008 R2? If you had the issue and it has been resolved what did you do to resolve. We are under pressure to roll out the machines but want to get this error resolved.
Posted : November 21, 2013 3:55 am
