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Workflows & Solutions: Faxing Multiple Documents, Attachments

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Last Post by mdiaz 5 years ago

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Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

Polling the group to see who has the most streamlined workflow and/or software solution for when you need to fax a patient's medical record (multiple documents, attachments, etc.). The ideal solution? Select all documents you want to fax (including those with attachments), then send ONE fax out of the office.

We're Biscom/FAXCOM customers. The closest solution we have is to print the items to a PDF file, appending the file as more items are printed. After all files have been printed to the one PDF file, we send it out via our FAXCOM Client application as one fax.

This works fairly well, but would be easily remedied if CPS would fax attachments from the chart instead of sending the document said attachments were attached to.

What are you using?

Posted : July 20, 2016 7:46 am

guilfordmedical

(@guilfordmedical)

Posts: 203

Reputable Member

Biscom/FAXCOM has another product called MultiDoc Faxing that allows you to send the documents/attachments to multiple fax numbers too within one fax. We have had it for a few weeks and it seems to be very easy.
Check with your VAR or GE about it.

Posted : July 20, 2016 7:53 am

jfitzmd

(@jfitzmd)

Posts: 419

Reputable Member

We have developed a solution called HybridFax. This allows automatic faxing upon document signature of the document to set of Physicians, including selected additional documents from the document list and their attachments. If you are interested contact me.

Posted : July 20, 2016 8:04 am

Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

Thank you, but we already use ~~Kryptiq~~ ~~ENLI~~ SureScript's Automated Clinical Messenger.

Posted : July 20, 2016 8:09 am

Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

We're looking to send multiple documents per fax, not multiple faxes per document.

Posted : July 20, 2016 8:10 am

akoen

(@akoen)

Posts: 144

Estimable Member

We use a product from Summit Technologies called Docubatch and LOVE IT!!!!!!

Would be happy to answer any questions you may have about the product.

Sincerely,

Amanda Koenig

ROC Orthopedic

[email protected]

Posted : July 20, 2016 8:35 am

Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

We demoed their product when it first came out.

Posted : July 21, 2016 4:03 am

akoen

(@akoen)

Posts: 144

Estimable Member

The product when first developed had a few glitches, but they have worked really hard to accommodate us and our workflow. The product has saved us so much time and so much paper. It is not perfect, but their level of service makes up for it in my eyes.

Posted : July 21, 2016 4:58 am

swannp

(@swannp)

Posts: 4

New Member

We have purchased MultiDoc and have had it just a few weeks and we are running into problems. The referral offices here require a Patient Profile and a copy of the Card with ours but Multidoc will only allow you to choose documents from the EHR side of CPS and not registration documents. Are you having the same issue? How do you access both?

Posted : March 17, 2017 5:30 am

guilfordmedical

(@guilfordmedical)

Posts: 203

Reputable Member

yes, we have the same issue. No resolution for this that I know of?

Posted : March 17, 2017 5:43 am

mdiaz

(@mdiaz)

Posts: 5

Active Member

Did you ever find a way to do this Sam? Curious if you can share what you did.

Thank you,

Maria Diaz

Posted : March 6, 2020 9:50 am

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