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Hello! Does anyone use the ZocDoc online scheduling tool with Centricity? We are getting ready to implement and I wanted to talk to another office who has used this or who is the process of implementing. [email protected]
Posted : April 14, 2014 2:03 am
We use it. The patient "schedules" an appointment through Zoc Doc. The request pops up on our desktops. We call the patient to get more information, and give them information pertinent to their visit (like going to our website to fill out forms). Then we actually put the pt in the schedule. It has been a great marketing tool. We have received a lot of new patients because of Zoc Doc. The patients like it, too. They have a great health history questionnaire that the patients can fill out and then you can print it out and enter it into the patient's registration and chart. I had Zoc Doc turn off the form, because. I have a form in our Medfusion Portal that puts the answers directly into the patient's chart. But if you don't have that capability and have to hand enter the information anyway, their form is a good one. It also will send out appointment reminders to ALL patients on the schedule. You can view the list and see who did not confirm and just call those patients.
Good Luck!
Posted : October 10, 2014 6:12 am
