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Good morning, we have discussed a policy of not allowing employees remote access to our system however we are having trouble finding a way to do this without having to block providers and hospital access. We would love to speak to someone that has done this successfully.
Thanks,
Linda Keith
West Texas Medical Associates
325-224-5793
Posted : June 5, 2014 12:27 am
What are you using as your remote access method? Citrix? RDP gateway? Web portal? If you can give me some more specific info about how users are getting connected remotely, I might be able to point you in the right direction. I think you'd want to do it at the Citrix or RDP level and not somehow at the Centricity level (which I don't think would even be possible) or at the firewall level (since you want to allow doctors to connect from wherever and you wouldn't be able to limit it by source IP or anything like that).
One possible way would be to use some sort of dual factor authentication where they would need to enter both user/password AND some sort of pin sent to their cell phone or maybe a number off of a key fob that you issue to only the people that you want hitting the system remotely.
Just some thoughts.
Posted : June 5, 2014 12:46 am
Topic starter
mdoak said:
What are you using as your remote access method? Citrix? RDP gateway? Web portal? If you can give me some more specific info about how users are getting connected remotely, I might be able to point you in the right direction. I think you'd want to do it at the Citrix or RDP level and not somehow at the Centricity level (which I don't think would even be possible) or at the firewall level (since you want to allow doctors to connect from wherever and you wouldn't be able to limit it by source IP or anything like that).
One possible way would be to use some sort of dual factor authentication where they would need to enter both user/password AND some sort of pin sent to their cell phone or maybe a number off of a key fob that you issue to only the people that you want hitting the system remotely.
Just some thoughts.
We are using Citrix for remote access. Would you mind me passing your name and contact information on to our IT Manager? He could give you more specifics. If you want you can just email that information to me at [email protected].
Posted : June 5, 2014 3:07 am
