We are about to start implementing the patient portal using surescripts. We are concerned about the terms and conditions statement provided that patient see when registering. Did anyone create their own? If so, would you share? Thanks.
We added some verbiage to the standard disclaimer from several years ago:
Who is responsible if the device you are using is not adequately safeguarded?
You assume responsibility for the disclosure of your personal information if the computer or other device that you are using to access the XXXXX Patient Portal does not adequately safeguard your information. You also understand that XXXXX is not responsible for the disclosure of your information due to your negligence or for the wrongful acts of others.
Our company and its affiliates, suppliers, and other third parties mentioned on this site are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages (including, without limitation, those resulting from lost profits, lost data, or business interruption) arising out of or relating in any way to the site, site-related services and products, content or information contained within the "site," and/or any hyperlinked web site, whether based on warranty, contract, tort, or any other legal theory and whether or not advised of the possibility of such damages. Your sole remedy for dissatisfaction with the site, site-related services, and/or hyperlinked web sites is to stop using the site and/or those services. Applicable law may not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Are you allowing patient to register for the portal themselves or is your reception staff doing this?