Is anyone else having issues emailing the encrypted zip file for the CCD export for a patients chart? We do not yet have SMPP and need to send thi to attest for this measure however, when we send the recipient cannot open successfully. Any ideas?
Is who your sending it to able to open the encrypted file and then having problems importing it? Or they cannot open it all?
They cannot open it - they get a vb script error - I am able to open it from my personal hotmail account and view the file in Firefox and IE9..... odd...
That is odd. If you would like, I would be willing to try and open a test one for you to make sure that it isnt having any problems building the CCD file.
Ok great! I will send it from my personal email address as that is the only way it will not be blocked. Where should I send it to you?
Thanks!!
I just sent it your way! Thanks!
Got it. Worked without any problems.