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Topic starter
I have all non smokers in the numerator. Anyone else have this happening to them. We reversed the July Knowledge base and reinstalled the new one and it's still calculating wrong. Any ideas how to fix this? I have a ticket open with GE but they aren't calling me back.
Posted : September 2, 2016 5:32 am
Look at your mapping for this measure, and the values that are mapped. I would be able to do a WebEx with you if you are interested.
Posted : September 2, 2016 6:03 am
Topic starter
A webex would be great! I think I just need a little guidance.
[email protected] for the invite for the webex. I'm around all day today except a meeting at 2 pm MST.
Posted : September 2, 2016 6:27 am
Now when you say you reversed the July KB, what do you mean? Did you simply go back and reinstall the June (Full) KB so that it got rid of the July KB since it was an incremental? If not, then I might would try that, install the June KB and then the July KB.
Posted : September 2, 2016 8:31 am
