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Topic starter
I have attempted to log in with ie, chrome, firefox and can't log in with any browser. Says userid or password not correct. They are. Anyone else having this issue today? I don't see any outage listed with GE.
Thanks,
Dawn
Posted : January 5, 2016 3:23 am
We are experiencing the same behavior at our organization. Tried logging in with 3 different accounts and multiple browsers.
Posted : January 5, 2016 3:30 am
Same issue here. This happened before and it was a CQR issue. Hopefully GE will resolve issue soon!
Posted : January 5, 2016 3:31 am
It may not be related but I shutdown our CQR Functional Measures interface this morning due continual client authentication errors that started about 3:30 AM Eastern. One of my staff has contacted GE about it.
Steve
Posted : January 5, 2016 3:42 am
Topic starter
Attempted to Call in to GE to open ticket.... ended up having to put in ticket on line: Siebel SR#: 1-804098577 CQR Failed Log-in
Posted : January 5, 2016 4:03 am
Logins are restored. Microsoft rebooted a server as part of a maintenance schedule. The service had to be restarted.
Posted : January 5, 2016 4:07 am
Logins are restored. Microsoft rebooted the server as part of scheduled maintenance. The service needed to be restarted. Issue is resolved.
Posted : January 5, 2016 4:10 am
Just finished speaking with GE, they found the issue and it is resolved. Microsoft did an update and restarted their servers and GE had to go in to fix 'something'. I am able to access CQR and my functional measures are flowing again.
Posted : January 5, 2016 4:12 am
Topic starter
Thank you very much for the Quick Response. I am able to log in as well.
Dawn
Posted : January 5, 2016 4:20 am
I received multiple email alerts from CQR that there was an issue. Those have stopped and I was able to log into CQR just now.
Posted : January 5, 2016 5:08 am
