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CQR Issues

MU, CQR, PQRS, etc.

Last Post by Anonymous 1 second ago

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gpincomb

(@gpincomb)

Posts: 278

Reputable Member

Topic starter

Is anyone else having issues with the CQR Meaningful Use Functional Measures and CQR Clinical Quality Measures connecting to the CQR submission site in order to upload the files? Since Sunday evening, 04/07/2019, our CQR channels have not been able to connect in QIE. The site that it is trying to reach is http://bulkupload.pil.hcit.ge.com

Posted : April 8, 2019 4:15 am

rsteed

(@rsteed)

Posts: 19

Eminent Member

Yes, there is a known issue. Our VAR has placed a ticket with Virence to find a resolution (they state the QIE is not the issue).

Posted : April 8, 2019 4:23 am

mvanalmsick

(@mvanalmsick)

Posts: 13

Active Member

Yes. We are having the same issue. I called this morning and was told that this is an internal issue and they are working on it. It has been happening since Saturday. It is very frustrating that they haven't sent notices to customers letting us know what's happening. I didn't see anything on the customer portal either.

Posted : April 8, 2019 4:24 am

crendon

(@crendon)

Posts: 39

Trusted Member

Yes having the same issue. I logged a case.

Posted : April 8, 2019 4:36 am

swestfisher

(@swestfisher)

Posts: 132

Estimable Member

Here too - initially placed a ticket with Qvera and they told me to create a ticket with Virence.
Steve

Posted : April 8, 2019 5:04 am

bwebb

(@bwebb)

Posts: 40

Trusted Member

Has anyone who logged a support ticket heard back from Virence regarding the CQR issues?

Posted : April 10, 2019 4:36 am

swestfisher

(@swestfisher)

Posts: 132

Estimable Member

Not exactly, They contacted me for more info that afternoon and when I turned the channels back on to test is was working. I notified them and they closed the ticket.
Steve

Posted : April 10, 2019 5:55 am

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