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I have an HIE Measure conundrum....

MU, CQR, PQRS, etc.

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suzmaris

(@suzmaris)

Posts: 47

Trusted Member

Topic starter

I hope no one is having the trouble I am currently having but I cannot find a workaround for the TOC measure for MU? I am still working on my HIE and saving the CCDA to the patient chart then sending out via secure message is not having an effect on our percentages.

If anyone has any ideas...any ideas at all....I would be grateful to hear them, please!

Thank you,

Suzanne - WHMC

Posted : December 21, 2016 11:09 am

petemarkey

(@petemarkey)

Posts: 373

Honorable Member

The workflow for this is "ridiculous" according to provider. because of the 90 day provision we plan on claiming and exclusion for this based on actual number or referrals.

I know that probably doesn't help you.

Posted : December 21, 2016 11:42 am

suzmaris

(@suzmaris)

Posts: 47

Trusted Member

Topic starter

Thank you for responding but you are correct, it does not help me but maybe someone else can use this information. We, being family practice, are just referral, referral, referral all the time!

Happy Holidays!

Posted : December 21, 2016 11:50 am

petemarkey

(@petemarkey)

Posts: 373

Honorable Member

we are too, but we just don't mark things as TOC. wink wink

Posted : December 21, 2016 12:52 pm

sborchardt

(@sborchardt)

Posts: 218

Reputable Member

We use the Surescripts portal, but had an issue were it was not recognizing the address as a DIRECT address and this is what counts towards the measure. In Surescripts it will say [Direct] on the address line. I hope this gives you somewhere to look, best of luck.

Posted : December 22, 2016 3:46 am

cecild

(@cecild)

Posts: 314

Reputable Member

When you say secure message, are you talking about direct messaging? If you are speaking of secure email then CQR will not pick up on that. Its the acknowledgement on the direct message with Surescripts patient portal that triggers the activity log I believe.

You can still meet the measure with secure email, you will just have to report manually. Maybe you could use inquiries to get your numerator.

Posted : December 22, 2016 9:45 am

suzmaris

(@suzmaris)

Posts: 47

Trusted Member

Topic starter

Thank you so much! SO many responses. I really appreciate it! I understood the Direct email address and getting them from Sure Scripts but the calculations were not reflecting what we were doing. All of your advice has helped a lot and we are now seeing our percentages increase.

Thank you so much. Happy Holidays to you!

Suzanne

Posted : December 22, 2016 10:24 am

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