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Topic starter
I wanted to know if anyone would be willing to share strategies on identifying patients that have signed up for portal and can receive patient specific education electronically. From my understanding patient education will only count if a patient is signed up for a portal. Thank you in advance!
Posted : May 23, 2019 6:07 am
Most of my clients use the patient banner to identify who's active on the portal and who's not. This will tell them if they can receive a secure message and/or patient education. The banner is being driven by the obsterm Patportalpin. I'm assuming you are asking in reference of the Surescripts portal? If so then Version 8 has a new feature that will activate a form queue for patients to be notified when forms need to be filled out by them.
Danny Duckworth
VP of online services
www.mdemrsystems.com
Posted : May 23, 2019 6:49 am
Topic starter
Yes, I am referencing to Surescripts. Actively we are not using the banner at this time. I believe we were having issues prior with it pulling false portals. If you would be willing to share the code your wrote it would be greatly appreciated. I noticed that are %'s for patient education is higher than our patient portal sign up %. It does not make sense to me since those two measures work together?
Posted : May 23, 2019 6:56 am
Surescripts support can supply you with a script to run against your DB that will tell you the portal accounts who aren't verified and also the ones that have the PATPORTALPIN Obsterm with a value. Then once you delete the accounts that shouldn't be in your portal, the banner code below should work correctly.
{if OBSANY("PATPORTALPIN")=="secmsg" then "" else if OBSANY("PATPORTALPIN")=="declined" then "" else "" endif endif}
If you need any custom work for this then contact us at [email protected] for a quote.
Posted : May 29, 2019 5:33 am
