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Topic starter
How to disable the patient email requirement for CPS12 / Kryptiq Patient Portal?
Posted : October 16, 2015 5:08 am
What exactly are you trying to disable?
I am not clear if you are trying to remove a field from a form, or ....
Posted : October 19, 2015 5:05 am
Topic starter
When a patient needs to registered in Patient Portal, it requires to enter email address of the patient. Majority of our patients do NOT have / provide emails.
We use "Add From Chart" workflow of the Patient Portal and do not use "PIN" based workflow. I am trying to find a way to make email input field as a non-required field.
Here is the similar question posted by another user:
https://centricityusers.com/forum/why-is-email-listed-on-the-mu-checklist-form/
Posted : October 19, 2015 7:56 am
Isn't an email required for the portal for secure message communication on the portal? You could track by the preferred method of contact if they opt out of email.
Posted : October 20, 2015 3:47 am
Can't you just put something like the following in the Patient Registration, since you said that you have it Adding from Chart?
Posted : November 4, 2015 11:50 am
An email is required for the portal, that is what drives the Secured messaging. When the provider sends a message to the portal for the patient, the patient will received an email stating they have a message waiting. Without an email address, the secured message could not generate. I doubt there is any way to make that non-required because secured messaging relies on it.
Posted : November 6, 2015 10:27 am
