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Qvera Interface

MU, CQR, PQRS, etc.

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kwest

(@kwest)

Posts: 76

Estimable Member

Topic starter

Hello

We are GE EMR 9.8 sp 11. We have the Qvera Interface for our immunization registry. As you know the qieuser in the EMR password expires every 90 days. I follow my normal steps to reset the password:

Stop all the QIE channels that use the QIEUSER id.
Reset the password
Verify (by logging into CPS\EMR) that the password and ID are working.
Configure QIE to recognize the new password (update the password field)
Turn the channels back on.

This time when I reset the password the qieuser account locked. I spoke with GE and here is their recommendation:

"In the event the ID is still locked, I have only had one method that has always been successful, and that is to create a new (something like QIEUSER2) id the QVERA to use and replace the locked QIEUSER configuration for the new ID. (NOTE: it is still prudent to stop the channels before updating\changing the QIEUSER configuration)."

The above recommendation is concerning to me. Has anyone else experienced a lock with the qieuser account? What about the subscriptions in the intreroperability? Could I disable that first, stop the channels, reset and change all the passwords, and then turn everything back on?

Kimberly

Posted : July 7, 2016 3:14 am

gpincomb

(@gpincomb)

Posts: 278

Reputable Member

Your ID expires every 90 days? When our ID was set up in Active Directory, it was set up to never expire. Now we are on CPS12, so maybe our QIE interacts with Active Directory differently then your QIE does, but I doubt that to be the case. I think I would check with whoever set up your 'qieuser' ID to see if they can set it to never expire.

Posted : July 7, 2016 5:26 am

kwest

(@kwest)

Posts: 76

Estimable Member

Topic starter

Thanks for the response. We do not use active directory for single sign on. It doesn't work with EMR 9.8.

Thanks,

Kimberly

Posted : July 7, 2016 5:31 am

bgeib

(@bgeib)

Posts: 14

Eminent Member

Hi,

Went through the same thing. This is what I find works:
Stop appropriate channels in Qvera.

Change qvera pw to a new one (but not entered in GE yet).

Shut off the QIE Service.

In GE enter a temp pw like abc123 and set to require
pw change at login.
Log out of GE and back in with the temp pw and
change the pw to the one entered in qvera above.

Turn back on the QIE Service.

Posted : July 8, 2016 9:50 am

rwilliams

(@rwilliams)

Posts: 454

Honorable Member

You can setup users like that to not have their password expire.

I think this should work for you:

update usr set passchange = to_date('01012030','mmddyyyy') where loginname = 'qieuser';

commit;

Posted : July 11, 2016 5:08 am

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