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We are currently on CEMR 9.8.8spk3. We aren't using Kryptiq's secure messaging but we
are using RelayHealth Patient Portal. We have created a Healthvault account in order to be
able to receive documents from external providers. I tried to send a referral to an external provider
using their Directid (Medallies). The provider didn't receive the referral. I need to know
what actually triggers the referral to go out via directid? GE support said once the TOC is created and saved to the chart this would cause the document to send to the external provider. Thanks
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Posted : July 14, 2015 7:40 am
Just FYI, we moved off of relay health because they told us they were not going to be a certified product for MU2. But we were just using secure messaging, was not aware they had a full portal that integrated with Centricity? We were told a while back they do not have an integration with Centricity.
I think you would need an encounter form from your portal/secure messaging provider plus a number of other backend components for the TOC to actually get delivered automatically.
Posted : July 14, 2015 7:49 am
