9.8.10 MEL_ADD_MEDICATION intermittently not functioning

MEL, SQL, Oracle

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schuckran

(@schuckran)

Posts: 1

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Topic starter

I have a custom form with an action button calling MEL_ADD_MEDICATION. This functionality is intermittently not launching the medication module for one physician only. I’ve tried refreshing his Citrix profile, but that didn’t resolve the issue. GE suggested I create a new login for him, but I’m trying not to do that. Has anyone seen this before?

Posted : November 14, 2017 7:38 am

rwilliams

(@rwilliams)

Posts: 454

Honorable Member

If it is a reproducible problem, turn on MEL tracing and try and recreated the problem. If you get a good MEL trace of it there should be an error message of some sort. If you are having a problem interpreting it, post the results here.

Posted : November 14, 2017 2:52 pm

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