I have a custom handout that is supposed to pull in the patient's future appointments. I used this code APPTS_BY_STATUS("scheduled", "FULL") and it works just fine except for one person, the person who needs the handout the most. Every other user that opens the handout it works with no problems but for this person it only works some of the time. Does anyone know of a security preference I could check that would prevent this from working for her. Thank you!
That's a strange one. All I can think of is checking to see if maybe she doesn't have access to all the locations of care she should in her user account setup?
That was the first thought I had as well but she has the same access as the other people in her positions and she's the only one having the problem. Thanks though 🙂