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We have one Nurse enter the diagnosis on the Immunization order as Z23. She is the only one getting error that this diagnosis is inactive in the system even though diagnosis is active in the system.
Posted : February 14, 2016 5:22 pm
Check and see if she is set to a different specialty then the other users.
Posted : February 17, 2016 7:16 am
Topic starter
Hi Arthur,
Thanks for replying to my question. She is not set up differently than other users. Whenever she tries to enter the diagnosis codes in the system she gets pop up saying she is entering non-billable code even the code is billable.
Posted : February 23, 2016 2:10 am