Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

MEL_DELETE_ERX error

MEL, SQL, Oracle

Last Post by Anonymous 1 second ago

2 Posts

2 Users

0 Reactions

61 Views

RSS

mvolkert

(@mvolkert)

Posts: 143

Reputable Member

Topic starter

Has anyone encountered this error before? This has happened a couple of times for different users the last couple of weeks. It usually happens with a narcotic script that we try to print. It doesn't print and then when the MA tries to print it again or delete it and add another it gives this error. Thank you!

Posted : March 2, 2020 4:41 am

gibsonmi

(@gibsonmi)

Posts: 827

Prominent Member

I have never seen that issue. The relevant code is in the emrapiaccess-service.js file in the rxrefill form on jboss ( in EncounterForms\rsrefill\services\). It appears to be an undocumented MEL symbol, the comments just say

// Invokes MEL to discard prescription/medication changes done in the renewal form. Returns true if successful.

If false then it displays the popup in your screenshot. -3 for most newer MEL symbols is 'Service Layer exception,' which could also be just about anything. It looks like it works a little differently for Rx Renewals than normal prescriptions, I would probably try to narrow down whether its just one or the other. Then you will probably need to open a case with athena. Also it looks like that function is logging those errors in the ErrorLog table, so you may be able to get some concrete data querying that.

Hope that helps.

Posted : March 2, 2020 5:31 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
0 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0