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Topic starter
I created a comment box and the comment only pushes to the note once the provider tabs out if the box. A lot of comments are being missed and the providers are having to append a lot of notes. Any ideas as to why this is happening??
Posted : August 18, 2015 8:46 am
A couple of things, off the top of my head...
1) Is the connection 'new observation' or 'new observation (default previous)'? If something is the default previous, if nothing is changed then nothing is written.
2) Or, is it a 'document variable'?
3) On the Advanced tab for the field, do you have any suppression or validation specified?
Posted : August 18, 2015 9:27 am
Topic starter
It is an edit field set to a document variable. Everything in Advanced is set to none.
Posted : August 18, 2015 9:55 am
Closing the form or going to the "Next Form" should lead to the same result as tabbing out of the comment box does; which is putting the text translation into the note. Therefore the provider should not have to tab out.
There might be something causing a refresh of that particular field.
If you want to post the code/form we can take a look.
Dave
Posted : August 18, 2015 9:58 am
Topic starter
Posted : August 18, 2015 10:18 am
I have not yet had a chance to load and test your form, but one difference in fields is that most of you document variable fields are not checked to 'Make available to other forms', while those three Comment boxes have that option checked. Just pointing out, since it is different than your other fields. Another noted difference in field setup is that typically on the Advanced tab you usually have 'Item Generated Condition' set to Standard, but those three Comments are checked for None.
Thus, consider those two differences in configuration - perhaps they were purposefully set that way - and maybe that will resolve your anomaly.
~Joe
Posted : August 19, 2015 1:43 am
So I looked at the form as well. For the edit fields, make sure that the Item Generated Condition in the Advanced Tab is set to Standard for all of these. Also, it seems that the translation fields for Comments2 and Comments3 are somewhat redundant I believe. Not sure exactly how those fields interact with the rest of the form but seems like you could just leave the translation as default?
Posted : August 19, 2015 11:38 am
Topic starter
I did all of those things and it still doesn't work.
Posted : August 20, 2015 3:01 am
Hmm. It seems to work ok on my environment so the only other thing I can think of is that the form is conflicting with another form that is loaded into that update? If so, try just renaming the doc variables.
Posted : August 20, 2015 4:53 am
Topic starter
I loaded the form into an update by itself. No other forms in the update. I changed the document variable, no luck!!!. I will just tell the providers to tab out of the field. Thank you for your help though.
Posted : August 20, 2015 6:43 am
I am having the same issue....is there a resolution to this?
Edit field connected to a document variable does not update if you:
* type in the edit field and leave the cursor in the edit field
* then click "close" in the bottom right hand corner and the cursor
Posted : June 17, 2016 8:48 am
I'm not sure why this is happening to you guys. When I load the form into my test environment, the comments appear. The only thing that I can think is that your translation is set to:
{IF DOCUMENT.COMMENTS3="" THEN "" ELSE "Comments: " + DOCUMENT.COMMENTS3 + "" ENDIF}
which seems to be unnecessary. Why not just leave it default?
also, you are using "=" instead of "=="
if you felt compelled to use this in your translation, it should be
{IF DOCUMENT.COMMENTS3 == "" THEN "" ELSE "Comments: " + DOCUMENT.COMMENTS3 + "" ENDIF}
Posted : June 17, 2016 9:39 am
EDIT FIELD
Connection : Document variable
Make available to other forms is not checked
Translation for Chart Note:
{CFMT(DOCUMENT.OTHER_PRCD1, "B", "", "", " - ")}
Translation for Printed Form: nothing specified
Advanced tab:
'none" for all data validation
"standard" for Suppression Behavior - Item Generation Condition
*Field does not update until tab out or click on another field on the form.
*if I type in the field - leave the cursor in edit field and click close in the bottom right hand corner - document variable does not get updated...
Posted : June 20, 2016 3:15 am
