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Add from Chart & Terms/Challenges for Registration? - Kryptiq Patient Portal

Patient Self Service

Last Post by Anonymous 1 second ago

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vwick

(@vwick)

Posts: 34

Trusted Member

Topic starter

Hello,
We are currently testing/trying to decide if we want to use the "add from chart" feature in the Kryptiq patient portal.

If your clinic is utilizing this, how is it working for your registration staff or is it challenging for them to complete when registering a patient?

Currently when we have a patient register on portal initially, they have to accept the "Terms of Use Agreement" before they complete registration. How have you worked in addressing this with the patient? Do you hand them a paper copy or have them review while registering?

Any thoughts or feedback you want to offer is appreciated!

Have a great day,

Vicky

Vicky Wick
The Oregon Clinic
Application Project Manager

Posted : November 17, 2014 10:30 am

cecild

(@cecild)

Posts: 314

Reputable Member

Vicky,

We register them at the frontdesk. We have the patient sign a hard copy of the release then compete the registration part for them. Then we give them a copy of the login info.

Cecil

Posted : November 18, 2014 10:04 am

kbedee

(@kbedee)

Posts: 10

Eminent Member

Vicky,

We are using the "Add from Chart" feature in the Kryptiq Patient Portal. We ask the patient to sign a user agreement while they are in the office and then a member of the front office staff will set the account up and give the patient their temporary password. This has been a little more complicated for the office staff then using the PIN process but it is much easier for the patient.

-Kevin

Posted : November 28, 2014 9:49 am

Alice Vuong, RHIA

(@avuong)

Posts: 39

Trusted Member

Hi all,

Have you also checked your #s on CQR for the Electronic Access measure to see if the Add from Chart functionality is being captured for MU?

- Alice

Posted : February 18, 2015 5:02 am

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