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CQR - Portal #s w/ Add from Chart

Patient Self Service

Last Post by Anonymous 1 second ago

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Alice Vuong, RHIA

(@avuong)

Posts: 39

Trusted Member

Topic starter

For Kryptiq/Surescripts SMPP and CQR users: When you register a patient on the portal using the Add from Chart feature, are you able to see this captured in your CQR for the Portal Access measure?

Thanks,

Alice

Posted : March 6, 2015 5:17 am

vjones

(@vjones)

Posts: 17

Eminent Member

I would love to know the answer to this as well!

I know that last fall the answer was no, CQR could only capture the PATPORTALPIN Obs, but this was a known issue that was due to be resolved by the end of the year.

Would be interesting to know if these 'add from chart' portal accounts are now being captured.

-vjones

Posted : March 6, 2015 5:55 am

akoen

(@akoen)

Posts: 144

Estimable Member

Yes - the add from chart does count in CQR. We have been using this feature for quite sometime now and even used it to meet the measure last year.

Posted : March 6, 2015 6:09 am

kwest

(@kwest)

Posts: 76

Estimable Member

Hello, we were having the same issue. You will need to call GE to fix the issue. They are not aware of Kryptiq's add from chart feature. The report is still looking for the PIN #. We are still having problems the messages calculating but we our patient access to the portal is now calculating.

Kimberly West

Posted : March 6, 2015 8:08 am

lkeith

(@lkeith)

Posts: 457

Honorable Member

akoen - was there something you had to add to data mapping or something for it to work?

Linda

Posted : March 6, 2015 11:46 am

dmishler

(@dmishler)

Posts: 44

Trusted Member

For us, at least, it worked out of the box. In your CPS database in the MUActivityLog table it should record when a patient is registered for the portal. This should be what CQR is pulling from for this measure.

Posted : March 12, 2015 9:41 am

kkopp

(@kkopp)

Posts: 333

Honorable Member

kwest do you happen to have the SPR # for this so I can reference this to GE when I put a ticket in?

Posted : April 6, 2015 7:15 am

lkeith

(@lkeith)

Posts: 457

Honorable Member

We have pulled some CQR reports and we are getting data for the portal access so it looks to be working for us.

Posted : April 7, 2015 12:25 pm

lyocher

(@lyocher)

Posts: 41

Trusted Member

With the Add from Chart feature, what identifier is CQR pulling to find the patient has portal access?

Posted : June 10, 2016 4:11 am

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