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We are using Kryptiq SMPP for our Secure Messaging, and (from my knowledge) there is no way to globally store direct addresses. I know we can utilize the service provider dictionary to store those addresses, but those addresses will not be accessible if the provider/staff member chooses to send a message directly from the Message Center (messaging tab). How are other offices/practices storing direct addresses?
Posted : May 6, 2015 5:28 am
We choose to save the direct messages to our address book within secure messaging. The provider is also always available in the Surescripts directory within messaging.
Hope that helps
Amanda Koenig
Oregon Orthopedic & Sports Medicine
Posted : May 6, 2015 5:36 am