We are evaluating patient portal options, specifically EZAccess, Kryptiq, and MedFusion. I would welcome any comments about what they like about these portals, what they don't like, etc. If you would rather, please feel free to email your comments to me.
Thank you in advance for your time.
Bill James
Treehouse Pediatrics
Round Rock, TX
Would you mind sharing who you went with? We're doing the same evaluation right now, and would love to hear if you went with EZ-Access what your experience has been.
We selected MedFusion, but are having problems with them. For some reason, we cannot attach documents to them at all.
We originally had EZ-Access, and the patients and staff hated it. It was very user unfriendly. When the superusers and I tried to get staff and a handful of patients on, we were unsuccessful 2/3rds of the time.