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Hi folks,
We upgraded our portal to 6.2.x in June and noticed a hit to the performance on the portal website. Users are getting inpatient when they are verifying their identity online and selecting the "Verify" button multiple times before it is processed. There is also a delay when users are submitting an e-Form.
Another big bug is within the EMR Messaging tab. We have script errors appear when we try to use the Save to EMR button. Each time the script error appears, it saves a dup copy to the chart/Provider Desktop.
Anybody else experiencing issues with 6.2.x?
We have several cases opened with Kryptiq...
Posted : August 7, 2013 5:41 am
We have the same bug with the EMR messaging tab. We also, cannot set permissions to pages on the portal. I've been dealing with Robert in their support and very disappointed in the support I've received... We opened our case July 10th, and had to call 3 times to get a return call.
Posted : August 16, 2013 1:59 am
