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DIAB FT CK Obs Disappears

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Stacey LaGrange

(@slagrang)

Posts: 185

Reputable Member

Topic starter

We have a simple drop down field for diabetic foot exams in a VFE form, no MEL was used and it is very simple like thousands of others, but multiple providers are noticing that the obs just disappears. I do not see any other forms in the update that use this obs term that could be conflicting. The obs term is DIAB FT CK and there is only one option in the dropdown, done. Is this happening to anyone else by chance?

Posted : January 30, 2013 2:07 am

justinbelcher

(@justinbelcher)

Posts: 130

Estimable Member

Odds are high that another form is overwriting it. In a similar behavior the HPI-CCC form will overwrite an HPI value that you commit from a different form.

Try to identify the form that is conflicting. Make a new update with all the same forms that a provider had open when the issue occurred. Set the field in your own form. Toggle back and forth to each page of each other form and see if your field gets cleared at any point.

Posted : January 31, 2013 5:58 am

Stacey LaGrange

(@slagrang)

Posts: 185

Reputable Member

Topic starter

Good idea, thank you very much.

Posted : January 31, 2013 9:06 pm

Stacey LaGrange

(@slagrang)

Posts: 185

Reputable Member

Topic starter

I wanted to update this in case anyone ever has this problem in the future- this was the PE-CCC form, there is a somewhat hidden tab you can see if you scroll to the right and this uses DIAB FT CK.

Posted : February 1, 2013 3:41 am

Anonymous

(@Anonymous)

Posts: 0

New Member Guest

Stacey - Thanks for posting back!

Posted : July 16, 2013 4:44 pm

Stacey LaGrange

(@slagrang)

Posts: 185

Reputable Member

Topic starter

You are very welcome Smile

Posted : July 22, 2013 9:06 pm

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