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Hi,
I am being asked by our hospital network to supply the average elapsed wait days:
number of calendar days between the scheduling date and appointment date for new patients and consults divided by the total number of arrived new patients and consults.
They also want our:
fill rate: % of available hours used to see patients
lost app't rate: no show + same day cancels divided by (# arrived patients seen + no show + same day cancel)
bump rate: bumped appts divided by (bumped plus arrived appts)
cancellation rate: Cancelled appts divided by (canceled plus arrived appts)
percent new pts: New + Consult appts divided by arrived appts
Does anyone know if any of these are retrievable using the included Centricity 'stock' Crystal rpts? If not, has anyone written any Crystal rpts for the above that they would share?
Thanks much,
Mitch Feldman
Patriot Pediatrics, Bedford MA
CPS 10.0 (10.1.3.312)
Posted : September 8, 2013 1:57 am
