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Electronic Secondary Billing/CPS 10.1

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Anonymous

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We are having problems with our electronic secondaries and "out of balance" errors. This is especially true for tickets that have multiple payments (appeal on one line, paid at a later date etc). Does anyone have any documentation on what fields need to be filled out in what sections for these claims to balance and submit.

Posted : May 2, 2012 9:11 am

Anonymous

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did you get this fixed

Posted : July 20, 2012 1:54 am

Anonymous

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I wouldn't say 'better'. Our staff have figured out all the work-arounds to get most claims out the door but it's not very pretty.

Posted : July 20, 2012 4:08 am

Anonymous

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aadkins said:

I wouldn't say 'better'. Our staff have figured out all the work-arounds to get most claims out the door but it's not very pretty.

email me a better description of what is happening. What version you are using..and if you have made the necessary adjustments to the software post 5010.

I can also send you the script fix for a bug we found in the financial reporting that was causing duplication.

[email protected]

Posted : July 20, 2012 4:12 am

Anonymous

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I am new to the medical billing and Centricity. I was wondering does anyone have any written directions on how to prepare the claim to be billed to the secondary. I have approximately 400 visits that need to be billed to the applicable secondary insurance but have the "Claim out of Balance Error" message.

Please send me any advice/direction on resolving this. The office has been without a billing/office manager since Nivember.

Thanks

Posted : April 24, 2013 9:00 am

Anonymous

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forgot email

[email protected]

Posted : April 24, 2013 9:01 am

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