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Extra bracket '[' in the document template....solutions/causes???

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Anonymous

(@Anonymous)

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This 'extra bracket popping up in the document template' thing is getting to be a real PITA for our practice. Has anyone found a fix, or at least identified a sequence of events that causes the bracket to get inserted?

I tried putting the extra space at the end of the document template (mentioned in an earlier thread), but this does not work for me. The extra bracket causes all sorts of issues like OPEN_FORM_COMP buttons not working, data not being stored properly, etc.

Posted : March 8, 2013 3:22 am

angelahunsberger

(@angelahunsberger)

Posts: 290

Reputable Member

jrea said:

This 'extra bracket popping up in the document template' thing is getting to be a real PITA for our practice. Has anyone found a fix, or at least identified a sequence of events that causes the bracket to get inserted?

I tried putting the extra space at the end of the document template (mentioned in an earlier thread), but this does not work for me. The extra bracket causes all sorts of issues like OPEN_FORM_COMP buttons not working, data not being stored properly, etc.

This is a pain. It seems like any time I went to the template or changed anything, it addded that extra bracket at the end of my chart note. The only fix I can give you is to periodically go in to the template and delete the bracket (or go right back into the template and remove the bracket right after making any changes). That takes care of it for us.

Posted : March 10, 2013 10:34 pm

mikeseale

(@mikeseale)

Posts: 344

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This happens to us every 2 to 3 hours. An extra closing bracket "]" is added at the end of most of our templates. I've been trying to make a query to fix this, but sometimes the extra bracket doesn't show up in the database. Has anyone got a response from GE on this?

Adding a new form during an encounter that has an extra bracket will cause the new form to pop-up a message every time you do something in it saying the form is missing. This seems to happen more often than it used to...

Posted : March 11, 2013 11:59 pm

Anonymous

(@Anonymous)

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This issue has been around a long time and I don't know that it will ever be fixed. My solution has been to run the following query to identify document templates with the extra bracket:

select h.groupname, d.name from hiergrps h, doctemplate d where h.groupid=d.groupid and d.text like '%]]%'

I then manually remove the extra bracket and add a couple of spaces and a carraige return to the end of the template. This seems to reduce the chance that the bracket will return. As near as I can tell, the bracket gets generated when an encounter form that is included in the template is imported.

Posted : March 12, 2013 1:28 am

Anonymous

(@Anonymous)

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Through experimenting, it seems that the extra bracket gets inserted anytime you import any of the forms in that document template. When you delete the extra bracket, the form reverts, at least for some time, back to the version before you imported it. If you import a second time right after that, the bracket doesn't get added and the form appears as the current, correct version.

So, I guess just be careful when you import. Make sure that you're both rendering the correct version of the form and that the bracket is not present before continuing on about your day.

Posted : March 20, 2013 12:41 am

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