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Growth Chart: One User Can't Open

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Last Post by Anonymous 1 second ago

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Rebecca B.

(@rebeccabert)

Posts: 130

Estimable Member

Topic starter

Hello,

Has anyone ever had this happen? Our growth charts are set to open from a button in a VFE form...they open for everyone else but one user today. Just a little historical info...the user could open them last week without a problem.

Could something be blocking it from opening?

Any help is appreciated.

Rebecca

Posted : April 15, 2013 1:56 am

joshua.tilson

(@joshua-tilson)

Posts: 130

Estimable Member

I know we had issues with growth charts when we were on CPS 2006, have not had any issues since. However Here is the fix that GE helped us come up with to fix the problem:

Log onto Centricty Server
navigate to the folder C:\Program Files\Centricity Practice Solution 2006\CentricityPS\
right click on the CentricityPS folder and select properties
goto the Security Tab
click advanced
Click the check box “Replace Permission entries on all child objects with entries shown here that apply to child objects”
Click apply
Exit out of the properties/security window by pressing OK , OK

Neither GE nor we have any idea why this worked for us, however it would fix the problem temporarily.

Posted : April 15, 2013 2:18 am

Rebecca B.

(@rebeccabert)

Posts: 130

Estimable Member

Topic starter

Thank you. This was helpful.

Posted : April 16, 2013 5:07 am

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