What is the typical workflow for printing "Patient Instruction" handouts for everyone else? It seems as though the system is designed for Handouts to only be printed during an update, or after the update is signed?
I don't want my providers to have to print handouts, and I also don't want my clerical staff to be inside an update. I also can't wait for the update to be signed to print my handouts because sometimes updates don't get signed until several days after I need to print the handout.
If you're referring to the Patient Instructions-CCC form, our providers print the Patient Instructions handout at the time of using the form (during the update). Click, click, boom.
If you don't want your providers or staff printing the handouts, who is printing them?
My clerical staff should print them, not my doctors, NP's, PA's etc…..
I'd rather not make the people who went to school for a million years to practice medicine worry about printing handouts, but at the same time I would prefer to not have non clinical staff in an active update.
For Meaningful Use we are having the Clinical Visit Summary, which includes the Patient Instructions text block, printed during the update since we just want to pull in information about the visit. Since the providers are measured on it, they or the nurses are printing it before the patient leaves and while they are in the update. Our handout actually breaks if you print it outside the update.
David Shower
OU Tulsa School of Community Medicine