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Printing problem with NEWHANDOUT

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ssadler

(@ssadler)

Posts: 23

Eminent Member

Topic starter

We are on CPS version 10.0.2.218. Trying to print the CVSummary. Prints fine from the "Handouts" Link on the left - just lots of clicks. So I made an action button tied to the NEWHANDOUTS function, to allow for audit tracking and recording in pt chart. It originally worked, but in the last week or so it gives lots of problems with MEL (even in the header with Pt Name). Some sections print fine, some don't. From the Handouts link, it mostly prints fine. Anyone have any similar experiences or ideas about fixes?

Posted : October 30, 2012 4:42 am

chrishuff1

(@chrishuff1)

Posts: 201

Reputable Member

ssadler said:

We are on CPS version 10.0.2.218. Trying to print the CVSummary. Prints fine from the "Handouts" Link on the left - just lots of clicks. So I made an action button tied to the NEWHANDOUTS function, to allow for audit tracking and recording in pt chart. It originally worked, but in the last week or so it gives lots of problems with MEL (even in the header with Pt Name). Some sections print fine, some don't. From the Handouts link, it mostly prints fine. Anyone have any similar experiences or ideas about fixes?

Hmm. I have mine set as a RUNPROCESS then PRINTHANDOUT("Handouts\GRA\Handout") it works great, prints after 1 click, but it does not record in the chart, and I was asked to do that today. Anyone know of a way to retain what I have and display it in the chart?

Posted : October 31, 2012 5:09 am

ssadler

(@ssadler)

Posts: 23

Eminent Member

Topic starter

NEWHANDOUT allows us to track with the "Record in chart" button, so the MU reporting works. Worked before, now we get MEL code even in the date time stamp and patient name sections. Supposedly when we upgrade to service pack 3, the audit track can be established with just a PRINTHANDOUT.

Posted : November 5, 2012 6:04 am

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