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Good afternoon,
We have posted in the past about VFE form size and system aborts in EMR v9.5. We are writing today with additional questions about the system aborts portion. Our scenario is that we have a main VFE "launch" form that contains numerous buttons; pressing each button initiates a VFE "subform."
Things have been working well for a while until recently when we made some changes to one of the subforms that gets initiated from the main VFE launch form. As soon as we press the button to initiate the modified subform, then EMR hangs and we have to kill our session. This becomes further complicated because our Citrix session also hangs when this happens and we either have to have our networking services group kill it (not the best option if this happens several times a day) or we have to wait until the Citrix session "dissolves" on its own (which can be more than an hour).
So here are our questions:
1. Has anyone ever experienced similar behavior? If so, do you have any idea about what caused the issue?
2. We are wondering if there is something like a stray comma or missing quotation mark that could cause such an issue. Does this sound like a feasible cause?
Thank you.
Verna
Posted : February 14, 2014 4:27 am
I would believe you have a programming issue with your form. Have to done a MEL trace to try and isolate the problem? You could probably just trace the form itself in an empty update - just turn on tracing and load the form manually into an empty update. Then search the trace file for the word "error". If the trace with just the form doesn't show any errors then it might be an interaction between that form and another in the encounter.
Posted : February 14, 2014 5:34 am
Topic starter
David - thank you so much for this information. Will pass this along to the team.
Verna
Posted : February 14, 2014 5:36 am
