COMMUNITY HEALTHCARE USER GROUP Forum

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batman

@batman

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Joined: July 23, 2014 11:43 am

Topics: 0 / Replies: 12

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Typically this happens if the client tnsnames.ora and/or cfw.ini file is messed up. I've also seen it if the database is shutdown. If you need me to t...

5 years ago

Forum

Bugs, Known Issues, Open Cases

My preference is upgrading on a temp server with the same OS as production (2008r2). Once the upgrade is complete copy the DB to it's final resting st...

5 years ago

Forum

CPS, C-EMR, PM

What EMR version are you planning on upgrading to? Batman

5 years ago

Forum

CPS, C-EMR, PM

Hi Davy - It's a different file. Feel free to reach out to me at your convenience and I can walk you through it. Batman 541-610-2746 batman@i...

5 years ago

Forum

General Discussion

Hi Alyssa - the printer name and workstation is stored in the PRINTERS table. However, that row could be overwritten by the next person that logs into...

5 years ago

Forum

CPS, C-EMR, PM

Hi Alyssa - Slow prescription printing could be a few different things. Can you test the workflow on non peak times and see if it still happens? If it...

6 years ago

Forum

CPS, C-EMR, PM

When you say loaded into Centricity did that also include copying the modified tstorder.rpt file to the CRWRPTS folder on the Terminal Server? Batm...

6 years ago

Forum

CPS, C-EMR, PM

No problem Chris, happy to help. Glad you were able to start isolating the issue. If you ever need anything else feel free to reach out directly to me...

6 years ago

Forum

CPS, C-EMR, PM

Just curious if adding more memory to JBoss helped at all? Batman

6 years ago

Forum

General Discussion

What's good Chris? There's a few things you can look at. I like to work from the DB server backwards. DB>JBoss>RDS>Client. Since the speed...

6 years ago

Forum

CPS, C-EMR, PM

If your JBoss server has 32Gb you can safely increase the wrapper.conf to 24G (75%) leaving 8G for the OS. I personally don't think 9G is enough for 2...

6 years ago

Forum

General Discussion

Hi Jonathan - All the html forms go through your JBoss server. Sometimes the default Java memory setting is not enough and slowness can occur. In that...

6 years ago

Forum

General Discussion